Privacy Policy

What we collect

We collect what you send us. From the estimate forms that is your name, a phone number or email address, your town, what the roof needs and anything you add in the notes. If you don't send a form, call us or leave details in the chat, we don't have your details.

With each form or question we also record which page it came from, the time, and the internet address it was sent from, which we use to stop automated spam.

Why we collect it

Hudson Roofing Pros collects your details so we can get back to you about your roof, and for nothing else. You won't get a newsletter, and nobody will call you about anything you didn't ask about.

Who sees it

Our office and the crew working on your job see your details. We don't sell them, and we don't pass them to other contractors.

Your request is emailed to our office and kept in this site's own database so we can check it was followed up. The email is sent through Brevo and the site runs on Cloudflare, who process it only to deliver it.

If you call

Calls to our number can be answered by an automated assistant, and those calls are recorded and transcribed. A summary, the transcript and the recording are kept and emailed to our office so we can call you back about your roof.

If you use the question bar

If you use the question bar, your questions and the page you were reading are sent to Anthropic's Claude AI to write the answers, and the questions and answers are kept in this site's database. If you give your name and number or email in the chat, they come to our office with the conversation, the same as a form.

The answers are general information about roofing, not advice about your particular roof. The terms of use say more.

Visit tracking

The site uses no analytics service and no advertising trackers. It counts taps on the phone number, with the page they came from, so we know which pages lead to calls, and that count does not identify you.

How long we keep it

We keep your details for as long as your roofing job is going on, plus a while after in case you come back about the same roof. Ask and we'll delete them sooner.

Your choices

You can ask to see what we hold about you, have anything wrong corrected, or have it deleted: email [email protected] or call (651) 691-2168. You don't need to give a reason.

Children

This site is for homeowners and property owners dealing with a roof. It isn't meant for children and we don't knowingly collect anything from them.

Changes to this policy

If this policy changes, the date at the top changes with it.

The terms of use cover the rest, and you can reach us through the contact page.